STEP 1: Usually,
we are contacted by someone either by phone or most often, e-mail. In most cases, this e-mail is a collection of events
that have happened to a person or family within a dwelling, business, or public place. There are some details that we
look for in the e-mail that support possible paranormal involvement. Once we have the contact e-mail, the Case Manager
(Jennifer or Jason) will respond with some questions of their own.
STEP 2: One of
our Case Managers' will phone the client and question the client about the occurrences mentioned in their e-mail. Some
of these questions will further clarify your information as well as, give us a better idea of how we should proceed.
This information exchanged between you and the ~R•O•P•E~™ representative will be
used to better prepare us for the actual investigation. Based on this information exchanged, we move to STEP
STEP 3: A team of people will arrive at your place
of residence or business. This team will collect as much data as we possibly can with our equipment. One of our
team members will interview you, and may tape the interview for future reference. Others affected by the paranormal
events may also be interviewed. This preliminary investigation is used to determine intensity levels, activity levels,
etc. It can last a half hour to a couple of hours and takes part before the initial investigation.
STEP 4: After our investigation, all data will be
discussed and we will examine the materials. During this time, one of our team members may contact you to further clarify
any information needed. When all data has been processed, then one of us will call you to discuss what we need to do
STEP 5: Most activities seem to occur during the
evening and mostly overnight, between the hours of 9:30 pm to 4:00 am. We need to be there to see if we are able to
witness or document this activity. Essentially, we need to be there during the entire night. However, if the activity
is being reported during a different time frame, we would want to be there during that particular period. Having a bunch
of people you do not know in your house when you are asleep or not home isn't the most appetizing thought and we can certainly
appreciate it. We try to do this as delicately as we can. We arrive late in the evening and we set up in the basement
or room of activity and try to be as quiet as it is humanly possible while investigating. We encourage the family to
be involved in the investigation if they like. Some hauntings do attach themselves to certain family members and not
necessarily the dwelling itself. We will have a variety of equipment in place. Prior to this, we will discuss
the procedure in which you would like us to exit the property after the investigation wraps up; locking doors, windows, etc.
After spending several hours of monitoring the property, the team leaves and locks up your home or business. We leave
early so you have your early morning privacy.
STEP 6: Once we collect all the data, we will try
to determine if you indeed have something that points to paranormal activity. At some point during the next few days,
we will call and see how the night went for you and if you had any further questions. During this conversation, we will
inform you of our findings and the results of our investigation. If any evidence is found, we encourage to schedule
a meeting so we can review our findings with you.
NOTE: An Investigation Release Form must
be signed before any investigation takes place. All case files will be kept on file with our File Manager (Jennifer Robertson). Client confidentiality is our priority.